The Level 3 & 5 Certificate in Leadership and Management enables middle managers to gain a thorough grounding of their role and responsibilities.

It allows you to focus on their interpersonal skills and build better relationships and provides skills to effectively communicate organisational goals and values.

You will be able to confidently lead and motivate people to achieve goals, assess performance as a manager and plan to improve it.

You and your fellow course students will have access to an online learning system including electronic course media and a virtual community to share your thoughts and experiences.

To support this we deliver accredited coaching and leadership training for small or large businesses in both the private and public sector using face to face and distance learning (including video conferencing of 'live' training).

There are 6 key areas

  • Working with people – a range of units including how to deal effectively with stress and conflict, manage remote workers, build excellent customer relations
  • Managing yourself and personal skills – including units that focus on assessing your own leadership performance,  and developing critical thinking
  • Providing direction – such as leading teams to achieve organisational goals and objectives, and making strong and informed management decisions.
  • Facilitating innovation and change – for example, build a culture of continued improvement, and lead people through change
  • Achieving results – such as managing for efficiency and effectiveness, and managing projects that get results
  • Using resources – including managing facilities and managing information.

Course modules including practical training and reflection;
  • Develop your leadership styles
  • How to make a financial case
  • Managing projects in organisations
  • Understanding the skills, principles and practice of effective coaching and mentoring
  • Develop individual mental toughness

Benefits for individuals

    • Use core management techniques to drive better results
    • Develop your ability to lead, motivate and inspire
    • Provide strategic leadership as well as day-to-day management
    • Benchmark your managerial skills
    • Raise your profile in your organisation.

Benefits for employers

  • Encourage strategic thinking at this level of management, to foster business improvement
  • Engage middle managers with training and development – this qualification is designed to provide clear, measurable benefits to career-minded professionals
  • Customise this qualification to your development needs.